Family Tree DNA - Genealogy by Genetics, Ltd.
World Headquarters
1445 North Loop West, Suite 820 Houston, Texas 77008, USA
Phone: (713) 868-1438
While we constantly make our best effort to have our web site as comprehensive as it can be, we understand that there are occasions when your specific question is not addressed on our pages.Before you contact us, please make sure that you went through the following steps to try and have your question answered:
-
you browsed through our web site
-
you checked the Frequently Asked Questions
-
you logged into your personal page (box on the right), with your kit number and password (this will answer most of your questions about when your results are due to be delivered)
If none of the above helped you, please address your questions according to the following:
To change your contact information, password questions, or deciding what test to order:
Ashley Coursey
For questions regarding the meaning of your results or assistance with the Group Administrator Page:
Darren Marin
To start a group project, request material or a speaker for an event:
Leah Wark
For questions regarding shipping,billing, or payment:
Nick Maier
Suggestions and feedback regarding our newsletter, as well as submission of Surname Projects for consideration for an article:
Dexter Montgomery
|
